Seize the Day
Training Matters! And effective training and development means turning learning into doing — this should be both your battle cry and mantra. Sometimes we can get so bogged down in the minutiae of designing training and bedazzled by the technology of delivering it that we forget this simple message. Whether this is a gut check or wake-up call for you, let Training magazine's Training Conference serve as the springboard for action. Our keynoters will guide you and inspire you. The time is now. To borrow a phrase from Nike: “Just Do It!”
Call to Commitment: Focus on Training that Delivers Results
In 2011, Dana Gaines Robinson retired from her consulting practice...or so she thought. But she is so passionate about the need for training to deliver results that she has returned to co-author a third edition of her groundbreaking book and give an exclusive kickoff (and kick in the pants) to Training Conference 2015. In 1995, Dana and Jim Robinson’s first edition of “Performance Consulting” solidified a role for people in the Learning and HR professions. This role espoused the principle that working strategically — connecting learning solutions to business results — is the only way to have real and sustained impact. And yet, estimates still indicate a large percentage of the investment made in training solutions yields limited results. In this kickoff, Robinson will challenge all of us to step up to the plate. The result? Delivering training solutions that do turn learning into doing…and doing into desired business outcomes.
The Optimism Quotient: The Secret (and Science) to Better Work
In 2014, positive psychologist Shawn Achor rocked the Training Conference audience (and Oprah!) with his research on the happiness advantage. Clearly, two happiness experts are even better than one, so Achor is back by popular demand at Training 2015 and joined by former national CBS news anchor Michelle Gielan — they are the founders of the Institute for Applied Positive Research. Achor tells us that the greatest competitive advantage in the modern economy is a positive and engaged brain. New studies show 90 percent of our long-term success is predicted not by our external circumstances, but by how we process the world around us. So what is the scientific key to success? Optimism: the belief that challenges are temporary, and if we take action, we can improve our circumstances. Utilizing their research, Achor and Gielan will share the strategies for raising your personal optimism quotient, responding to challenges more effectively, and channeling this new mindset into tangible successes for you and those around you. The result? Your glass is a lot more than half full, and it shows!
The Decoded Company: Getting to Know Your Talent
Author and digital innovation strategist Rahaf Harfoush demonstrates how transformational companies are customizing data-driven cultures for their employees to achieve higher productivity, retention, and profits. Rather than treating your people as interchangeable resources, you’ll learn how to apply a combination of self-reported and ambient data to develop a “sixth sense” about your people. “Decoded” companies transform technology into a coach that learns from your whole organization’s base of experiences and applies those insights in real time to training, development, recruiting, and even project management processes. The result? Increased agility and speed, evidence-based decision-making, decreased bureaucracy, and happier employees.
United Breaks Guitars: The Power of Effective Storytelling
Dave Carroll is an award-winning singer/songwriter, author, and social media innovator. When faced with a difficult customer service issue with United Airlines in 2009, Carroll used his ability as a master storyteller to share his experience with the world. The resulting YouTube music video called “United Breaks Guitars” became an instant viral hit. Today, more than 150 million people have been introduced to his story. Carroll is also co-founder of Gripevine.com, an online customer complaints resolution platform that brings consumers and businesses together, resulting in improved service for consumers and improved results for companies. His ability to extract the essence of a message and craft it into an impactful story (and song that is broadcast via social media, in his case) is an invaluable skill — one organizations can use to deliver their most important stories. The result? A lesson in innovation, creativity, and communication that all leaders should hear.
The Road Not Taken: The Other Wes Moore
Two kids named Wes Moore, living in the same city. One grew up to be a Rhodes Scholar, decorated combat veteran, White House Fellow, and business leader. The other is serving a life sentence in prison for felony murder. Both grew up in similar neighborhoods and had difficult childhoods. Both were fatherless. Both hung out on similar street corners with similar crews, and both ran into trouble with the police. At each stage of their young lives, they faced similar moments of decision, yet their choices and the people in their lives led them to drastically different destinies. Join best-selling author Wes Moore, host of Oprah Winfrey Network’s Beyond Belief, as he demonstrates the impact a powerful leader, trainer, or mentor can have on your life. The result? Learn how small choices make big differences in life.
Pixar’s John Ratzenberger to Guest Star at Training 2015
Regretfully, Jeffrey Tambor will be unable to join us for the Tuesday closing keynote. Thankfully, we have an exciting deputy guest star — someone well aware of how much Training Matters!
You know him as “Hamm” in Toy Story, “P.T. Flea” in A Bug’s Life, “The Abominable Snowman” in Monsters, Inc., and Cliff Clavin on Cheers. John Ratzenberger also has become a central force in promoting job growth in the United States. He is the head of the Center for America and AOL’s campaign to create 10 million new jobs by 2030. His show on Travel Channel, Made in America, was one of its top shows for five seasons. He currently works with efforts such as the M.O.S.T. (Mobile Outreach Skills Training) program, which is putting Veterans and everyday Americans back to work. This includes training people on-site for a job within two weeks at a fraction of the usual cost, with a 97 percent success rate. So pull up a stool… where, by Day 2 of Training 2015, everybody knows your name… and enjoy a very special presentation with John Ratzenberger.
“Western civilization owes everything it is to the concept of training. What brought us out of the dark ages after the fall of the Roman Empire was the training programs instituted by the Guilds and Societies that embraced the concepts of apprenticeship, journeyman, and master as a way of life. In the grand scheme of things, acting and sports are not that big of a deal; skilled trades are far more important to sustaining our culture. This group has a big responsibility to the future of our country in the development of the next great workforce, and the importance of the role you play cannot be overlooked. I applaud you.” – John Ratzenberger