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When can we move in to our booth?
Saturday, January 30, 2010; 8:00AM – 4:30PM
Sunday, January 31, 2010; 8:00AM – 4:30PM
Monday, February 1, 2010; 8:00AM – 9:30AM (Final Touch-Up)
All displays are to be completely installed and ready for inspection by Show Management by 4:30PM on Sunday, January 31. It is NOT necessary to have a representative present for the inspection. SHOW MANAGEMENT WILL CONSIDER ANY BOOTH NOT SET BY 4:30PM VACANT and appropriate action will be taken. Detailing and last minute adjustments may be made on Monday, February 1 from 8:00AM -9:30AM.
When can we break down our booth?
Exhibitors are to begin dismantling their displays immediately after the show closes on Tuesday, February 2, 2010 and must be completed by 11:00PM. The return of empty containers will begin immediately after the aisle carpet and vehicles are removed from the Exhibit Hall. In agreement with the Exposition Terms and Conditions, exhibitors may not dismantle or remove any portion of their exhibit prior to closing time on Tuesday, February 2, 2010. This rule will be strictly enforced. All Exhibitors must be out of the Hall by 11:00PM on Tuesday, February 2, 2010.
SPECIAL NOTES: Upon commencement of move-out, all aisles are to be kept entirely clear of exhibit material so that all aisle carpet may be removed. No empty crates will be returned until ALL aisle carpet has been removed. It will take approximately two (2) hours for all of the empty crates and boxes to be returned. Please be patient during this process and schedule your travel departures accordingly.
In order to assure all exhibitors of an expedient move-out, complete cooperation is required between exhibitors and Freeman Decorating. All vehicular movement at the San Diego Convention Center loading docks must be coordinated and approved by Freeman Decorating in advance.
What is the Marshalling Yard and why do I have to go there?
The marshalling yard is an area where all vehicles going to the loading docks of the convention center must go to check in and get a number. The number is used to expedite and maintain orderly move-in of all exhibitors.
Can I use my own dolly/hand truck and move my stuff in to my booth?
No, only materials that can be hand carried by one individual in one trip may be brought into the exhibit hall by an exhibitor. Multiple trips by one person is not allowed. If you have questions, please contact Freeman 888.508.5054.
Can I set up my own booth?
If your booth is 100 square feet (10’x10’ booth) and you can erect the booth within 30 minutes without the use of power tools, you may set-up your own booth without hiring union labor
How do I find out my booth number and/or where I am located on the show floor?
This can be done by contacting Sean Nodland at 704-900-5116 or sean.nodland@nielsen.com or by viewing your profile on the Training 2010 Conference & Expo website.
How do I order items for my booth (i.e. carpet, electrical, furniture)?
Refer to your service kit for order forms, or visit our Exhibitor Service Center page and download the necessary forms. If you have any questions about filling out the forms, please contact Lane Vento at 770-291-5538 or lane.vento@nielsen.com between 8:30AM – 5:00PM EST.
When will I receive my Exhibitor Service Kit and what does it include?
Exhibitors will be emailed a link to their Exhibitor Service Kit automatically within 1 week of receipt of payment (beginning in late November).
The Exhibitor Service Kit includes important information on Registration, Hotel & Travel Accommodations, Promotional & Sponsorship Opportunities, Service Contractors, and information on Shipping, Booth Furnishings, and Labor. Exhibitors should take a few minutes to read through their Service Kit and note important deadlines. In many cases, these deadlines could help exhibitors save on their expenses!
How do I find out if my booth meets all regulations?
Exhibitors should first check the Nielsen Booth Construction & Display Guidelines located in the Rules & Regulations section of the Service Kit. If there are still questions, please contact Lane Vento at 770-291-5538 or lane.vento@nielsen.com between 8:30AM – 5:00PM EST.
Where do I ship my booth materials?
It depends on when you ship them.
The safest way is to ship them to the Freeman Warehouse. They give you confirmation of receipt and the materials are waiting in your booth for you when you get there. The warehouse will begin to receive freight on December 28, 2009 through January 22, 2010.
The warehouse address is:
Training Conference & Expo 2010
Exhibiting Company Name
Booth Number
c/o Freeman
6060 Nancy Ridge Drive, Ste C
San Diego, CA 92121
The other method is to ship them direct to show site. Show site will be receiving shipments beginning on Saturday, January 30, 2010 through Sunday, January 31, 2010.
Show site shipping address is:
Training Conference & Expo 2010
Exhibiting Company Name
Booth Number
c/o Freeman
San Diego Convention Center
111 W. Harbor Drive
San Diego, CA 92101
What does my insurance certificate need as additional insured?
Additional insured should be listed as follows: Nielsen Business Media, Training 2010 Conference & Expo, San Diego Convention Center Corporation, and Freeman Decorating Company.
Please note that it is required that each exhibiting company carries liability insurance for damage, loss, theft or accident to their exhibit and/or company personnel. This insurance should be maintained through your company. Coverage provides for your physical booth and any materials shipped - NOT for services ordered or delivered by our official service providers. Exhibitors are responsible for payment of all services ordered and delivered by contractors should the event be cancelled for any reason – i.e., ‘acts of God’, blizzards, strikes, terrorism, earthquakes, fire, floods, war, riots, etc., If you need to purchase additional insurance coverage, Show Management recommends visiting John Buttine Insurance.
How do I get an International Visa letter of invitation?
Once you are registered and paid in full, send an e-mail requesting an International Visa letter of invitation to Customer.ServiceAtlanta@nielsen.com. In your email, please include your full name, passport issuing country, passport number and passport date of expiration. A letter of invitation will be sent within five business days. Please note that if your visa request is denied by your country, you will receive a full refund for your registration fees.
How do I register my exhibitor booth personnel?
Click here to register your booth personnel online.
What are the registration hours?
Saturday, January 30; 8:00AM – 4:00PM
Sunday , January 31; 8:00AM – 4:00PM
Monday, February 1; 7:00AM – 5:30PM
Tuesday , February 2; 8:00AM – 5:00PM
When will I receive my badge?
If registered by January 8, 2010, badges for exhibitors will be mailed to the main contact for the exhibiting company (the one on the exhibit booth contract). If you register after January 8, 2010 or do not receive your badge in the mail, please go to the Exhibitor Registration counter in the San Diego Convention Center during registration hours.
Can I register onsite?
Yes, please visit the Exhibitor Registration counter in the San Diego Convention Center during registration hours.
What is a show guide listing, and how do I make sure my company is listed properly?
A show guide listing is the contact information, company description and product categories that will be published both on the website and in the printed onsite show guide. It’s a key tool in telling the attendees about your company before, during and after the show. The final deadline for entering your information to be included in the printed show guide is December 14, 2009.
In order to be listed in the show guide, click here and log into your profile on the Training 2010 Conference & Expo website. Your password is a six digit number that can be found on your space application. You will also receive a Welcome E-mail with information about the system and an auto log-in link. If you forgot your password, click on “Retrieve your username or password” and enter in the requested information.
How many exhibitor badges do I get for my company?
You get an unlimited number of exhibitor booth personnel badges for your booth. All exhibitor booth personnel working the booth (including set up and tear down) need to have a badge. For each 10x10 booth space, you also receive a complimentary full conference registration. Click here to register your booth personnel.
How do I get an attendee list?
Exhibitors can request a complimentary pre-show attendee list by filling out the form in the Exhibitor Service Kit by January 8, 2010. Post-show attendee lists can be purchased up to 30 days after the show. Please note the pre- and post-show attendees lists do not include phone numbers, fax numbers or email addresses due to recently enacted Federal communications laws. Lists will include attendees and mailing addresses only.
What other opportunities are available for promoting my company?
Our goal at Training 2010 is to find the best ways to put you in touch with your audience and to help you make sales. That’s why we’ve developed several sponsorship and promotional opportunities that will enhance your presence at the show. To learn more, contact your sales representative, Sean Nodland at 704-900-5116 or sean.nodland@nielsen.com or download the Training 2010 sponsorship prospectus (.PDF, 1mg).
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