February 22-24, 2021
Disney's Coronado Springs Resort
Lake Buena Vista, FL

The 2020 Workplace is Here ... Now What?


Saturday, February 22 (3 pm) - Sunday, February 23 (6 pm)

(NOTE: The Learning Leaders Summit is open only to those who are registered for this pre-conference event (additional registration fee required; Sunday transportation included).)

Center for Health & WellbeingAfter preparing for the 2020 Workplace for so long — here we are! And yet, the global evolution of technology, demographics, skill sets, and mindsets continually shifts how we hire, develop and retain talent. In an era where core learning by the people for the people is the new norm, we must transition from content providers to learning enablers. Join your training executive peers for an engaging exchange that will challenge your leadership thinking and equip you with actionable ideas for your organization. Sign up now to join us at the Summit!

Your Summit Facilitators:

Anna Tavis

Anna Tavis
Academic Director, Human Capital Management,

Rita Bailey

Rita Bailey
Up To Something


Saturday, February 22, 3:00 pm – 6:00 pm

LOCATION: Disney’s Coronado Springs Resort


3:00-5:00 pm
Gathering: Making Room for Wisdom

Anne F. O'Reilly, Irish Poet, Writer and Facilitator

A call to open our imagination, make room for wisdom, and (re)connect to our purpose as learning leaders.

2020 Workplace ... So What? Updates from the “Person Who Wrote the Book”

Karie Willyerd, Chief Learning Officer, Visa

The 2020 Workplace is now here! How well did we predict where we’d be today? Join the co-author of The 2020 Workplace to rate her forecasting accuracy and crowdsource new predictions for 2030!

Preparing for 2030 Leadership

Antoinette Klatzky, Executive Director, Eileen Fisher Leadership Institute

Discover a unique leadership education model that unlocks young people’s personal potential, transforming them into the leaders we need in our communities, and the world.

5:00-6:00 pm
Opening Reception, Hosted by Adobe


Sunday, February 23, 8:30 am – 6:00 pm

LOCATION: The Center for Health & Wellbeing

Shuttle provided and will load at 8:15 am at the Convention Center Porte Cochere at Coronado Springs and depart at 8:30 am. Details about shuttle to be shared via email prior to event. Breakfast sandwiches, pastries, fruit, coffee/tea/water provided upon arrival.


9:30 am
Summit Kickoff and Welcome

Anna Tavis, Academic Director, Human Capital Management, NYU; Rita Bailey, Founder, Up To Something; Anne F. O'Reilly, Irish Poet, Writer and Facilitator


Creating Cultures of Innovation

Karen Tilstra, Co-Founder, AdventHealth Innovation Lab

Learn how AdventHealth intentionally created a culture of innovation that helps people solve complex challenges. Discover how diverse industries remain relevant and sustainable through innovation.

The Learning Organization of the Future

Karie Willyerd, Chief Learning Officer, Visa

How should modern organizations prepare workers for tomorrow? Where should the learning organization sit in the organization? Learn how Visa is thinking about the learning organization of the future.

10:45-11:45 AM — ENGAGING 2020 LEARNERS

Have Flipped Classrooms Met Their Match?

Chuck Sigmund, Senior Manager of Learning & Development, Microsoft

Explore the limits of flipped classroom success and new ways to create learning experiences for senior leaders.

VR at Mastercard: From Inception to Impact in One Year

Steve Boucher, VP of L&D; Travis May, Director of Learning Technology & Innovation, Mastercard

Learn how Mastercard is scaling its virtual reality program across the company globally to revolutionize the way their workforce learns, as well as the critical role support from senior leadership played in making the program possible.

11:45 AM-12:00 PM — BEING WELL AT WORK

Making Space for Wellness

Diana Silvey, Vice President, Center for Health & Wellbeing

Space matters. Tour and learn more about our host venue and how they help individuals achieve optimal whole-person health.

12:00-1:00 pm
Lunch, Tour and Demo

Enjoy lunch from the center’s Nourish Coffee Bar + Kitchen. Take a short tour of the Center for Health & Wellness and discover more about the beautiful space we are meeting in. And check out Mastercard's VR that you heard about in the morning!


The EY Learning Transformation Story

Brenda Sugrue, Global Chief Learning Officer, Ernst & Young

Learn how EY integrated its learning technology, processes and operating model. See examples of EY’s approach to content design, delivery and evaluation. Get practical tips for making decisions and scaling implementation across all areas of learning.

Leveraging Regional Training Facilities

Jon Bowers, Director of Learning Technology, UPS

Learn how UPS leverages regional training facilities, as they expand internationally, to deliver next-generation driver training that dramatically improves safety, production and service indices, as well as reduces turnover.

2:00-3:00 PM — LEARNING SKILLS FOR 2030

PwC’s Digital Transformation Story

Sara Ley, Digital Strategist, PwC

Learn how PwC is embracing digital disruption and future-proofing its organization by significantly building the digital acumen of 50,000 U.S. partners and staff.

Robots, Reskilling and AI at IBM

David Leaser, Senior Program Executive, Innovation and Growth Initiatives, IBM

Learn how IBM is developing programs that will make it easy to build future skills. Discover the impact that AI and robotics will have on the workforce and how to successfully create new training opportunities and an AI talent pipeline.

3:15-4:00 PM — 2030: NOW WHAT?

4:00-5:00 pm
Closing Reception, Hosted by ETU

The shuttle will load at 5:15 pm and return by approximately 6:00 pm to Coronado Springs.

Space is limited. Fee: $695 when packaged with Training Conference; $895 to attend Learning Leaders Summit ONLY.


In partnership with


Sponsored by

AdobeETU logo

Hosted by

Center for Health and Wellbeing

Back to Top