Email: training_registration@goeshow.com
Phone: 1.847.620.4483 ext. 1
Monday-Friday: 9 am to 6 pm (Eastern)
REGISTER ONLINE! — Visit How to Register for additional registration details.
BOOK YOUR HOTEL ROOM — Reserve your room through Connections Housing for the Training 2027 room block and special rates.
App: Training 2027
A Conference app will be available approximately two weeks prior to the Training Conference. All registered participants will be notified when the Training Magazine Events app is live. If you've attended a prior conference, you may need to reload the app. For areas requiring login, attendees will use their registration email and password reset. Please allow up to 5 minutes for the password link from @goeshow.com (and check your bulk mail). If you have problems, please email customer service with your name and registration email.
ATD Certification Institute: CPTD and APTD Credits
Training Magazine Certificates and Conferences have been pre-approved by the ATD Certification Institute to offer educational programs that can be used towards initial eligibility and recertification of the Certified Professional in Talent Development (CPTD) and Associate Professional in Talent Development (APTD) credentials. To view the number of points per course, visit the Certificate Program page with course listings. For credits tied to the Conference, visit: ATD Initial Eligibility & Recertification
Attendee Service Center
Log into the Attendee Service Center to print out a confirmation, invoice, or add a pre-conference event. If you need to change your registration or person attending, please contact Customer Service at 1.847.620.4483 Ext. 1 or by email: Customer Service.
Badges
Badges must be worn at all times while attending the Training Conference & Expo and pre-conference events. The badges must be visible for security guards and room monitors who are checking badges at sessions and expo doors. Badges will not be mailed in advance, you will pick these up in-person at the registration desk. Details about the event and badge pickup will be emailed 1 to 2 weeks prior to the start of Training.
Cancellation/Refund Policies
Should you need to cancel your Training Conference or pre-conference event registration, please email Customer Service (with Training Conference in the subject line). Cancellations, changes, and transfers must be in writing.
Certificates of Completion (Letter of Attendance)
Attendees of Certificate Programs who successfully complete the course, will receive a digital certificate of completion from Training magazine and an eBadge. Attendees will receive them within 1-2 weeks after the completion of the course and will be sent from admin@credly.com. Learn more at: Digital Certificate of Completion and eBadge.
Children Policy
To preserve a professional learning environment for all participants and for safety reasons, children (under the age of 18) are not permitted to attend Conference sessions or work/participate in any activities in the Expo Hall. Only registered attendees with badges with be admitted into Training Conference & Expo.
Code of Conduct
Discounts
Discounts are available on the 3-Day Conference for registrants from government/military, academic institutions, charitable non-profit organizations, and groups of three (3) or more from the same organization. Learn more about discounts prior to registration.
These organizational discounts are only valid on the 3-Day Conference. Only ONE discount code per attendee; discount codes may not be combined. Discounts are valid only when applied prior to payment (refunds will not be given for discount codes after payment is made).
Please note, we do NOT have volunteer opportunities at the Training Conference & Expo, but we invite you to inquire about discounts available.
Dress Code
Comfortable, business casual attire is recommended, along with a light sweater or jacket, as room temperatures may vary in the session rooms at the conference center.
Email Lists: Manage Preferences and Unsubscribe
All registered Training Conference participants will be automatically subscribed to Training magazine’s email lists that come from TrainingMag.com. You may manage your email preferences or unsubscribe at any time via links in the footer of each email. If you need assistance, please email us with the email address that the blasts are going to and your full name.
Group Registrations
Groups may register online. You will be prompted “to add additional attendee” on the Review page. In order to get a group discount on the Conference, all attendees must be from the same company/organization. You must enter and apply the discount code for each person. Discounts are available starting at Groups of 3 or more, visit Registration Fees & Discounts.
International Attendees and Visas
If you are a non-USA attendee who needs a visa to attend the Training Conference, we recommend that you work with your company/organization using your conference registration and hotel confirmation. The US Department of State has a Visa Wizard that will provide you with the information you need regarding business travel visas. If your business travel visa is denied or delayed where you are not able to make it to the USA, we will cancel and refund your registration.
Invoices
You may register online and select "Balance Due" for payment method; an invoice will be automatically sent by e-mail in the confirmation (as an embedded PDF). Payment is due in full prior to the start of the event. Badges will not be issued if payment has not been received.
A group invoice/receipt will be included in the confirmation if all team members were registered by one person. If your team registered separately, contact customer service about a group invoice.
ISPI: CPT Points
Training Magazine Events are pre-approved by the International Society of Performance Improvement (ISPI). You can earn up to 12 CPT points to re-certify as a Certified Performance Technologist (CPT) with any Training magazine Conference or Certificate Program. Full information on CPT certification can be found at ISPI.
Lunch
3-Day Conference registrations include a lunch in the Expo on Monday and Tuesday as well as a box lunch for Hands-On Clinic attendees on Wednesday. Lunch is also included daily with Certificate Programs and Learning Leaders Summit. For receptions or other inclusions, visit the Agenda.
For other dining options, please visit Orlando Travel and Dining.
Mother's Room (Nursing Room)
There is a Mother's room (nursing room) in the Coronado Convention Center. Please inquire at the Training Conference registration desk for the location and access.
Photographers at the Training Conference
By attending the Training Conference & Expo and its events, you acknowledge that your image may be captured on video or in photos taken on behalf of the Training Conference. You further provide the Training Conference the right to use candid group photos or videos without securing additional permission in their promotional efforts including emails, social media, the conference website, slideshows, etc.
Registration and Payment
Online registration is open through the event. We recommend registering prior to arriving onsite to expedite check-in. Payment is due prior to receiving a badge onsite. Please visit How to Register for details on how-to register and payment methods.
Session Recordings
Sessions are not recorded. Registered attendees will be able to download presentations and handouts for breakout sessions and hands-on-clinics (if supplied to show management by the speaker).
Session Registration
There is no pre-registration for breakout sessions at the Training Conference. Seating for breakout sessions and hands-on clinics is on a first-come, first-serve basis, and may be limited due to room size.
Pre-registration and additional fees are required for all pre-conference events.
Speakers
Training Conference call for speakers for 2027 closed in mid-June. If you are a current Training Conference speaker and have questions about speaking, please contact Susan.
If you would like to be considered as a speaker for the Training 2028 Conference, please join our Event Mailing list to be notified when our call for speakers opens.
Special Services/Assistance
If you require special services/assistance at Training Conference, please answer the questions on the registration form or email Conference Management.
In order for us to accommodate your special need, please submit your request by Friday, January 29, 2027, to ensure adequate time to review and coordinate arrangements.
Transferring Your Attendee Registration (Substitutions)
Please email Customer Service to transfer your registration to another person. You may also make a substitution at the Registration desk onsite.
Volunteers
We do not use volunteers at the Training Conference & Expo. Please inquire for discounts that may be available.
W-9 Form (Tax ID)
The Training Conference is owned by Lakewood Media Group, LLC. After you have registered for the Conference, please email to request a W-9.